Lost & Delayed Baggage Compensation 2026 (Montreal)

Lost and delayed baggage compensation 2026 — a suitcase with a delayed tag and a gold up-to-$2,000 badge; Montreal Convention liability, deadlines and how to claim

Last updated: June 20, 2026 · 11 min read

TL;DR

  • On international flights, the Montreal Convention makes the airline liable for lost, delayed or damaged baggage up to 1,519 SDR per passenger (≈ US$2,000 / €1,800).
  • That cap rose from 1,288 SDR on 28 December 2024 — many websites still quote the old figure.
  • Deadlines are strict: report damaged baggage within 7 days and delayed baggage within 21 days in writing; miss them and you usually lose the claim.
  • It is liability-based: you claim the actual proven value up to the cap, not a fixed payout — so keep receipts.
  • You can claim directly with the airline for free; agencies keep 25–50% of baggage payouts.

If an airline loses your suitcase, delivers it days late, or hands it back smashed, an international treaty already says it owes you money — up to about US$2,000. The Montreal Convention sets that liability worldwide, but the payout is not automatic: it runs on tight written-report deadlines that most travellers blow past, and on proving what you actually lost. This guide gives you the current 2026 limit, the exact deadlines for lost, delayed and damaged bags, and how to claim every penny yourself without handing half of it to an agency.

Quick answer

Under the Montreal Convention, an airline is liable for lost, delayed or damaged checked baggage on international flights up to 1,519 SDR per passenger (about US$2,000 / €1,800 in 2026). You must report damaged baggage in writing within 7 days and delayed baggage within 21 days of receiving it; baggage not delivered after 21 days is treated as lost, and you then have up to 2 years to claim. Compensation reimburses your proven actual loss up to the cap, so keep receipts — and you can claim directly with the airline for free.

On this page

What is the Montreal Convention — and what does it cover?

The Montreal Convention (formally MC99) is an international treaty that sets airline liability for passengers and baggage on international flights between the 130+ countries that have signed it. For baggage it does something powerful: it makes the airline strictly liable for your checked bags — meaning it must pay for loss, delay or damage even if nothing was its fault, up to a set limit, unless the damage came from an inherent defect in the items themselves. Carry-on baggage is different: the airline is only liable if it was actually at fault. The treaty is administered through bodies like IATA, and national regulators such as the US Department of Transportation publish passenger-facing guidance.

"For checked bags the airline doesn't get to argue it wasn't careless. Lost, late or broken — it pays, up to the cap. Your job is to claim it correctly and on time."

How much can you claim for lost luggage in 2026?

The maximum liability is 1,519 SDR per passenger — roughly US$2,000, €1,800 or £1,560. SDR stands for Special Drawing Rights, an IMF currency basket, so the exact local value moves daily. Crucially, this single ceiling covers lost, delayed and damaged combined, per passenger — not per item and not per incident.

Montreal Convention baggage liability 2026: maximum 1,519 SDR per passenger (about US$2,000, €1,800, £1,560), raised from 1,288 SDR on 28 December 2024; covers lost, delayed and damaged combined, you claim the actual proven value, checked bags are strict liability

An accuracy note: this cap increased from 1,288 SDR to 1,519 SDR on 28 December 2024, as part of the treaty's built-in five-yearly inflation review. A lot of guides and even some airline pages still show the old 1,288 figure — use the current one. The other key point is that this is a liability limit, not a guaranteed payout: you receive the actual value of what you lost, proven with receipts and an itemised list, up to that ceiling.

The deadlines: lost vs delayed vs damaged

This is where most claims die. The Convention gives you different written-report windows for each scenario, and missing them generally ends your right to compensation.

Montreal Convention baggage deadlines: damaged baggage report within 7 days, delayed baggage within 21 days of receipt, baggage not delivered after 21 days is treated as lost with 2 years to bring a claim; always file a PIR at the airport

SituationWritten-report deadlineThen what
Damaged7 days from receiptClaim repair or value, with photos
Delayed21 days from receiptClaim interim expenses + any loss
LostAfter 21 days undeliveredTreated as lost; up to 2 years to claim

Before you leave the airport, always file a Property Irregularity Report (PIR) at the baggage desk. It is not the same as your formal compensation claim, but it timestamps the problem and gives you a reference number the airline will ask for.

Delayed baggage: claim your interim expenses now

When a bag is merely delayed, you do not have to wait to start spending. The airline must reimburse reasonable, necessary expenses while you are without your things — clothing, toiletries and essentials appropriate to your trip. Buy what you genuinely need, keep every receipt, and claim them back. Be sensible: “reasonable” means replacing a few days' basics, not a designer shopping spree, and airlines will push back on anything that looks like an upgrade. If the bag never turns up and crosses into “lost,” those interim costs fold into your overall claim, still subject to the single per-passenger cap.

How this differs from EU261 flight compensation

Travellers mix these up constantly, so keep them separate. EU261 is about the flight being delayed, cancelled or overbooked, and it pays a fixed amount (€250–€600) regardless of your actual costs. The Montreal Convention is about your baggage (and certain other damages), and it reimburses your actual proven loss up to a cap. They can both apply to the same trip — a cancelled flight and a lost bag are two different claims you can make at once. If your flight itself was disrupted, read our companion guide on flight delay compensation under EU261.

"EU261 pays a fixed sum for a broken flight. Montreal reimburses real losses for a broken bag. Different rules, different forms — and you can claim both."

How to claim baggage compensation yourself (for free)

You do not need a baggage-claim agency. Like flight-compensation firms, they take a cut — often 25–50% of a baggage payout — for submitting a form you can complete yourself.

How to claim baggage compensation in 5 steps: file a PIR at the airport, keep every document, send the written claim within the deadline citing the Montreal Convention, itemise your loss with receipts and photos, and escalate to the national aviation body if refused; claim direct and keep 100%

  1. File a PIR at the airport — report it at the baggage desk before you leave and note the reference number.
  2. Keep every document — boarding pass, bag tag, the PIR, and receipts for anything you buy.
  3. Send the written claim in time — within 7 days (damaged) or 21 days (delayed); cite the Montreal Convention.
  4. Itemise your loss — list contents with values up to the cap, attaching receipts and photos.
  5. Escalate if refused — take it to the national aviation authority or small-claims court; still free.

What you can — and can't — claim

You can claim the value of lost or damaged contents, the bag itself, and reasonable interim expenses for a delay, all up to the per-passenger cap. Airlines typically depreciate used items rather than paying brand-new replacement cost, so expect a fair-value assessment rather than a full refund of the purchase price. Some categories are commonly excluded or limited: cash, jewellery, electronics, important documents and other valuables are often capped or refused if packed in checked baggage — which is exactly why airlines tell you to carry them in your cabin bag. If you must check something high-value, ask about a special declaration of interest at check-in, which can raise the liability ceiling for an extra fee.

Mistakes that kill a baggage claim

  • Leaving the airport without a PIR — report it before you exit the baggage hall.
  • Missing the 7- or 21-day window — the single most common reason claims fail.
  • No receipts or itemised list — you must prove the value you are claiming.
  • Throwing away the damaged bag or tag — keep them as evidence until paid.
  • Packing valuables in checked luggage — often excluded; carry them on.
  • Paying an agency by default — try the free direct claim first.

A note on connections and codeshares

Bags most often go missing on tight connections. On a single through-ticket, the airline that issued the ticket (or the operating carrier) handles your baggage claim even if another airline lost it — you do not have to chase each carrier separately. This is one more reason to understand connection times and through-checking, which we cover in our airport layover and transit guide. If a misconnection or cancellation forces you to rebook and your onward journey needs proof of travel, see our proof of onward travel guide.

Conclusion & next steps

Baggage compensation is one of the most winnable claims in travel — the airline's liability is automatic for checked bags — but it is deadline-driven and evidence-driven. File the PIR at the airport, act within 7 or 21 days, keep receipts and an itemised list, claim your actual loss up to 1,519 SDR, and submit it directly rather than surrendering a chunk to an agency. Treat it as separate from any flight-delay claim — you may be owed both.

Frequently asked questions

How much compensation do I get for lost luggage?

Up to 1,519 SDR per passenger — about US$2,000 / €1,800 in 2026 — under the Montreal Convention. It reimburses the proven value of what you lost, not an automatic flat sum, so keep receipts and itemise your claim.

How long do I have to report delayed baggage?

You must send a written report within 21 days of receiving delayed baggage (7 days for damaged). File a PIR at the airport first, then submit the formal claim within the deadline, or you usually lose the right to compensation.

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Last updated: June 20, 2026. This is general information, not legal advice — limits and rules change, so confirm with the airline and official sources (IATA MC99, your national aviation authority) before you claim.

MH

Marc Hoffmann

Travel-documents specialist at MyJet24. Covers air passenger rights, baggage claims, proof of onward travel and entry requirements worldwide.

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Frequently Asked Questions

Under the Montreal Convention the airline is liable up to 1,519 SDR per passenger — about US$2,000, €1,800 or £1,560 in 2026. This single cap covers lost, delayed and damaged baggage combined, per passenger, not per item. It is a liability limit rather than an automatic flat payout: you receive the actual proven value of what you lost, up to that ceiling, so you must keep receipts and provide an itemised list.

It is 1,519 SDR per passenger, which rose from 1,288 SDR on 28 December 2024 as part of the treaty's five-yearly inflation review. SDR (Special Drawing Rights) is an IMF currency basket, so the exact value in dollars, euros or pounds shifts daily, but it is roughly US$2,000. Many websites and even some airline pages still quote the old 1,288 figure, so use the current one when you claim.

The deadlines are strict and written: report damaged baggage within 7 days of receiving it, and delayed baggage within 21 days of receiving it. Baggage that is still undelivered after 21 days is treated as lost, and from there you generally have up to 2 years to bring a claim. Always file a Property Irregularity Report (PIR) at the airport first; it timestamps the problem and gives you a reference number.

A PIR is a Property Irregularity Report you file at the airline's baggage desk in the airport when your bag does not arrive or arrives damaged. It is not your formal compensation claim, but it is the essential first step: it records the problem on the day, gives you a reference number, and airlines will ask for it. File it before you leave the baggage hall — chasing one afterwards is much harder.

No. Unlike EU261 flight compensation, which pays fixed sums, the Montreal Convention reimburses your actual proven loss up to the 1,519 SDR cap. You list the contents and their values, attach receipts and photos, and the airline assesses it — usually applying depreciation to used items rather than paying full new-replacement cost. The better your evidence, the closer your payout gets to your real loss.

While your bag is delayed you can claim reasonable, necessary interim expenses — essentials such as clothing and toiletries appropriate to your trip. Buy what you genuinely need and keep every receipt. “Reasonable” means replacing a few days of basics, not luxury shopping, and airlines will challenge anything excessive. If the bag is never delivered, those costs fold into your overall claim, still subject to the single per-passenger cap.

Yes. Damage to checked baggage is covered under the airline's strict liability, so it must pay even without being at fault, unless the damage resulted from an inherent defect in the items. You must report it in writing within 7 days of receiving the bag, with photographs of the damage, and keep the bag and tag as evidence. You can claim repair costs or the depreciated value, up to the cap.

Yes, they are separate claims and can both apply to one trip. EU261 covers disruption to the flight itself (delay, cancellation, denied boarding) and pays a fixed €250–€600. The Montreal Convention covers your baggage and reimburses actual proven loss up to 1,519 SDR. A cancelled flight that also lost your bag gives you two distinct claims, filed separately, neither of which cancels the other.

Often not, or only in a limited way. Airlines commonly exclude or cap liability for cash, jewellery, electronics, important documents and other valuables packed in checked baggage — which is why they advise you to carry them in your cabin bag. If you must check a high-value item, ask at check-in about a special declaration of interest, which can raise the liability ceiling for an extra fee. Otherwise, keep valuables on you.

No. You can submit a baggage claim directly to the airline yourself for free, and it is a straightforward form. Claims agencies typically keep 25–50% of a baggage payout for doing this on your behalf. For a normal claim with a PIR, receipts and an itemised list, the direct route keeps 100% of your money; agencies are only worth considering for complex or long-disputed cases.

It applies to international flights between countries that have ratified the treaty, which is most of the world (130+ states), including journeys with connections treated as a single international carriage. Domestic flights are instead governed by national law, which may set different limits. For checked baggage the airline is strictly liable; for carry-on items it is liable only if it was at fault.

First, make sure you met the deadlines and provided a PIR, receipts and an itemised list, then ask the airline for its decision in writing. If it still refuses unfairly, escalate — to your national civil aviation authority or consumer body, an alternative dispute resolution scheme, or small-claims court, citing the Montreal Convention. These routes are free or low-cost, and a well-documented claim within the time limits is hard for an airline to dismiss.

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Marc Hoffmann
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Senior Visa Consultant & Travel Documentation Expert

Marc has helped over 50,000 travelers navigate visa applications across 195+ countries since founding MyJet24 in 2021. His expertise covers Schengen visa requirements, proof of onward travel regulations, and embassy documentation standards worldwide.

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